In all fairness they did reply promptly to my e-mail and at the least offered a remedy, here is the letter. This issue is closed for me.
Dear Alan,
Thank you for your reply. Thank you for the clarification regarding our associates. I again apologize for this abnormal issue with the processing of your order. I understand your comment regarding the orange Warrior's jersey, it certainly is bright. I did not mention this in the last reply due to the low availability of the item. It is currently out out stock in the size you originally requested in the other color. The offer for 20% off a item has been noted in your account. You may use this at any time by referencing the note from 7/7/07 and your customer number, XXXXXXX. Please let us know if we can assist you further. Thank you for visiting the NBA and WNBA Store.
Sincerely,
Customer Service Team Lead
1 comments:
Now, that's the right way to do business!
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